Privacy Policy
Karas Health Care Pty Ltd, trading as Care Sphere (ABN 89 649 514 072), is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
What we collect
When you contact us, make a referral, or enquire about our services, we may collect your name, contact details, NDIS participant number, plan management details, and information relevant to the supports you need, including health-related information necessary to provide safe and appropriate care.
How we use it
We use this information to respond to your enquiry, assess and coordinate the supports you request, communicate with your plan manager or support coordinator where applicable, and meet our obligations as a registered NDIS provider under the NDIS Practice Standards.
How we protect it
We store personal and health information securely and limit access to staff who need it to deliver your care. We do not sell your information, and we only share it with third parties (such as your plan manager, support coordinator, or the NDIS Commission) where you’ve consented or where we’re required to by law.
Your rights
You can ask to see the information we hold about you, ask us to correct it, or ask us to explain how it’s been used, at any time by contacting us at info@caresphere.com.au or 1300 240 828. If you’re not satisfied with our response, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).
Website data
Our website uses Google Analytics, Google Ads, and Meta (Facebook/Instagram) tracking technologies to understand how visitors use our site and to measure the performance of our advertising. These tools may use cookies and similar technologies. You can control cookies through your browser settings.
Contact us
Questions about this policy can be sent to info@caresphere.com.au or 1300 240 828.
Last updated: 30/08/2026